Terms of service

Overview

Welcome to SurgiFree. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or purchase our products.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to SurgiFree. The terms "you" and "your" refer to the customer or website user.

Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

Products

We offer medical equipment, surgical instruments, hospital supplies, diagnostic products, and medical consumables.

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However, minor variations may occur, and we reserve the right to correct any errors or update information without prior notice.

Pricing and Payments

All prices displayed on the website are in Pakistani Rupees (PKR).

We currently offer Cash on Delivery as an available payment method. Orders are subject to verification before processing.

Order Acceptance

Submitting an order does not guarantee its acceptance. We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incomplete or inaccurate customer information

If an order is canceled after confirmation, we will notify you using the contact information you provided.

Shipping

Orders are processed and shipped according to our Shipping Policy. Delivery times are estimates and may vary depending on your location and courier services.

Returns and Refunds

Our Returns and Refunds Policy forms part of these Terms of Service.

Please review our Return and Refund Policy before placing an order. Due to the nature of our products, returns are generally not accepted except in approved cases involving damaged, defective, or incorrect items.

Customer Responsibilities

You agree to:

  • Provide accurate and complete information when placing an order.

  • Use the website only for lawful purposes.

  • Not misuse, interfere with, or attempt unauthorized access to the website or its services.

Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and other materials, is the property of SurgiFree or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by applicable law, SurgiFree shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the relevant order.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the content, policies, or practices of those websites.

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Updated versions will become effective upon publication on the website.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

SurgiFree

Email: surgifree@gmail.com

Phone: +92 339 9882224